The condition rating gives you an overall feel of how much the item has been used.
10/10 - Boutique fresh or Brand New (never used)
9.9/10 - Pristine Like New. Worn once or twice at most
9.8/10 - Excellent Condition, minimal signs of wear. Worn several times
9.7/10 - Very Good Condition, light signs of wear
9.5/10 - Good Condition, some signs of wear but well maintained
9/10 - Fair Condition with noticeable signs of wear
Most of our items are in excellent condition and above.
As luxury pieces are made by hand, minor imperfections (not due to usage) can be present despite the bag is in new condition. Please look through the close-up photos taken for each piece.
- Authenticity Guarantee
- We have a robust authentication process leveraging both human & AI technology. All our items are authenticated by qualified authenticators with 15 years of experience in the industry as well as Entrupy, a global third-party AI authenticator.
- Recommended by many
- Read the verified reviews from our buyers on Trustpilot, Google, Carousell
- Media Features: The Straits Times, Harper's Bazaar, CNA, The Business Times & more
- Money-back guarantee
- If the item is not as describe or not authentic, you will get your money back!
Can I collect at your showroom?
Sure - our showroom is in CBD.
Which courier do you use? How much is the shipping?
Singapore: Grab or in-house for S$20. For orders above S$5000, complimentary weekday afternoon delivery can be arranged
Overseas: Price shown includes DHL shipping to the country you select on the website
International - Does your price include parcel insurance?
Our price excludes parcel insurance. It is highly recommended to purchase parcel insurance which covers lost or damages with Secursus. https://www.secursus.com/en-gb/
International - Does your price include import tax/duty?
Our price does not include any import tax/duty. Please contact us to find out more about your tax obligations.
What is your return policy?
In store
Strictly no returns unless the item is not authentic.
Online purchase
Returns will not be accepted unless the item is not authentic or not as described. Please inspect the item and any issues must be reported within 24 hours of delivery. The item is deemed accepted by you thereafter. Returned items must be in the same condition (including the original packaging & accessories) in order to receive a refund. Refund will not be granted if the item has been used prior return.
Orders with Credit Card Payment can be made directly on this website. If you want to enjoy the cash price discount, click the "BUY NOW" button - it will lead you to send us a WhatsApp message.
You can also message us via WhatsApp, Instagram or Telegram to place an order.
We require 20% deposit to reserve the item, with the remaining payable within 7 days. Please refer to the "payment method" below on the payment method and layaway.
What are your payment methods?
| Cash Price | Card Price |
|
Bank/Wire Transfer |
VISA |
Do you have layaway/payment plans?
Yes we do! Spread the payment into 3 monthly installments. The item will be dispatched once you complete 3 payments. For example:
You take up our payment plan with 3 payments of $1500 on 1 Jan.
| Date | Payment |
| 1 Jan | $1500 - item reserved |
| 1 Feb | $1500 |
| 1 Mar | $1500 - item sent to you |