Delivery & Returns
Can I collect at your showroom?
Sure - our showroom is in CBD.
Which courier do you use? How much is the shipping?
| Country | Courier & Fee |
| Singapore |
In-house or Grab, SGD$20 |
| Overseas | DHL (1-5 working days) Select your delivery country on our website for the price inclusive of shipping. |
International - Does your price include parcel insurance?
Our price excludes parcel insurance. It is highly recommended to purchase parcel insurance which covers lost or damages with Secursus. https://www.secursus.com/en-gb/
International - Does your price include import tax/duty?
Our price does not include any import tax/duty. Please contact us to find out more about your tax obligations.
What is your return policy?
In store
Strictly no returns unless the item is not authentic.
Online purchase
Returns will not be accepted unless the item is not authentic or not as described. Please inspect the item and any issues must be reported within 24 hours of delivery. The item is deemed accepted by you thereafter. Returned items must be in the same condition (including the original packaging & accessories) in order to receive a refund. Refund will not be granted if the item has been used prior return.